This comprehensive suite is a cloud based & open-source architecture oriented to enable data driven operation by combining fault management, performance management, service quality & customer experience management under an end-to-end enriched visibility.
This solution provides a catalog of the main entities of the assurance processes, where users can define through a single pane of glass, entities as counters, KPIs, threshold, formulas, KQIs, among others.
It supports northbound interfaces from a broad list of vendors on legacy & disaggregated networks, as well as IT infrastructure manufacturers.
By integrating this solution with the existing ticketing systems, maximum efficiency is achieved in network monitoring, minimizing front office’s efforts by reducing diagnostic time and failure or service degradation attention.
